CREATE

Create new off hours settings that will be associated with the given customer API key

post
https://api.eyelevel.ai/v1/partner
/offhours/:apiKey
CREATE
Request
{
    "offhoursSetting": {
        "id":       "STRING IDENTIFIER",
        "name":     "STRING",
        "settings": [
            {
                "active": BOOLEAN,
                "day":    "ENUMERATED STRING",
                "end":    "TIME STRING",
                "start":  "TIME STRING"
            }
        ],
        "timezone": "IANA TIME ZONE"
    }
}
id
REQUIRED - String
Validation:
Value is an existing EyeLevel flow identifier
The unique identifier for the chat flow you want to associate with the off hours setting. This chat flow will run during the time periods defined as active.
name
REQUIRED - String
Validation:
255 character limit
The human readable name for the off hours setting.
settings
OPTIONAL - Object
An array of SETTINGS objects that define when the hours settings are active. If settings array is not included in the request, default hours settings will be created making the setting always active.
settings.active
OPTIONAL - Boolean
Defines whether the hours settings are active for the given day. If settings.active is not included in the request, a default value of true will be applied. If settings.active is set to false, start and end are ignored.
settings.day
OPTIONAL - String
Validation:
Value is one of the pre-defined enumerated values
The day of week that the setting applies to. Must be one of (case insensitive):
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
settings.end
OPTIONAL - String
Validation:
Must be a properly formatted time string
The time of day when the chat flow associated with the off hours setting will no longer be active. The string must be formatted in 24 hour time, including seconds, as follows:
HH:MM:SS
settings.start
OPTIONAL - String
Validation:
Must be a properly formatted time string
The time of day when the chat flow associated with the off hours setting will become active. The string must be formatted in 24 hour time, including seconds, as follows:
HH:MM:SS
timezone
REQUIRED - String
Validation:
Must be a valid IANA timezone
The timezone for the off hours settings. The timezone must be provided in IANA format. 
Response
{
    "message": "OK"
}
​

Documentation - Previous

OFF HOURS

UPDATE

Last modified 2yr ago