GET TRANSCRIPT

Query for the chat transcript for an end user by lead ID

QUERY USER INPUTS

GET https://api.eyelevel.ai/v1/partner/analytics/inputs/user/:leadId

Path Parameters

Name	Type	Description
leadId	string	End user ID

200

{
    "analytics": {
        "chatTranscript": [
            {
                "date":      DATETIME,
                "prompt:     "STRING",
                "userInput": "STRING",
                "userName":  "STRING"
            }
        ]
    }
}

Response

{
    "analytics": {
        "chatTranscript": [
            {
                "date":    DATETIME,
                "leadId":  "STRING IDENTIFIER",
                "message": "STRING",
                "name":    "STRING"
            }
        ]
    }
}

date

The datetime the user input was captured in RFC3339 format. This will be missing for messages from EyeLevel.

leadId

The unique identifier for the end user. This value can be used in other analytics queries. This value will be missing for messages from EyeLevel.

message

The message or button click that was entered into chat.

name

The first and last name of the speaker. This will be EyeLevel for messages from EyeLevel.